Author Archives: Alice Seba

Tips for Choosing the Right Virtual Assistant

Keep the following in mind when hiring a VA.
Skills & Software
Payment type/frequency
Communication preferences
Tracking of hours and project progress
Be clear with expectations from the beginning
Check references and talk to current and former clients
Non-Disclosure agreements
Trial period
It may take a few tries. Do your homework, proactively look and you’ll find the perfect assistant.
Alice Seba: Ready to make your […]


Benefits of a Help Desk for Customer Service Outsourcing

Implementing a help desk system takes some organization and time, but will save you lots of time down the road.
Separate Departments
Allows for outsourcing different types of requests to various assistants.
Ability to Save Responses
Create replies to repeat questions and problems.
Anyone Can Easily Step In
In case of an emergency, it’s easy for someone to take over while […]


What Can I Outsource in My Business?

It’s time to get excited about working again. Make a list of all the tasks you hate doing or take too much time. These cause procrastination and decreased productivity and should be the first things you outsource. A few common outsourcing tasks include:
Customer Service
Bookkeeping
Packing & Shipping
Programming
Content Writing
Affiliate Management
Moderating Message Boards
Article Submission
Alice Seba: Ready to make […]


Keeping Your Assistants & Their Work Organized

When starting out with an assistant it’s pretty easy keeping track of their work, but as you grow into a team of helpers, it can get pretty hectic. When you get to that point (or before) a task management system will make things run much smoother.
This type of software makes it easy to see projects, […]


Don’t Fret Over Your Bookkeeping – Let Someone Else Do It

If the numbers side of your business gets you all worked up (and not in a good way), take that first step and call a few bookkeepers or accountants. Ask other business owners in your field if they have a recommendation.
Make it a goal to find someone to take care of your books for you […]