Comments on: Benefits of a Help Desk for Customer Service Outsourcing http://www.dailymarketingace.com/tips/internet-marketing-tips/benefits-of-a-help-desk-for-customer-service-outsourcing/ Internet Marketing Tips for Infopreneurs from Infopreneurs Thu, 04 Dec 2008 23:11:13 +0000 http://wordpress.org/?v=2.3.1 By: admin http://www.dailymarketingace.com/tips/internet-marketing-tips/benefits-of-a-help-desk-for-customer-service-outsourcing/#comment-1200 admin Tue, 01 Apr 2008 08:53:54 +0000 http://www.dailymarketingace.com/tips/internet-marketing-tips/benefits-of-a-help-desk-for-customer-service-outsourcing/#comment-1200 Hi Don, nice to hear from you. I'm thinking of giving Maian a try for a help desk here on DMA. Sounds like you have a brilliant solution to selling reports in multiple languages! Hi Don, nice to hear from you. I’m thinking of giving Maian a try for a help desk here on DMA. Sounds like you have a brilliant solution to selling reports in multiple languages!

]]> By: Don Morris http://www.dailymarketingace.com/tips/internet-marketing-tips/benefits-of-a-help-desk-for-customer-service-outsourcing/#comment-1149 Don Morris Sun, 30 Mar 2008 02:12:38 +0000 http://www.dailymarketingace.com/tips/internet-marketing-tips/benefits-of-a-help-desk-for-customer-service-outsourcing/#comment-1149 My help desk software has worked out well for me; I have a department for each language $7 Secrets is produced in, so the translator (who is the exclusive seller of the report in that language) can provide the support. I'm using Maian Support, a free system. I was concerned at first that it was strictly web-based (no filing of tickets or replies by e-mail), but after six months I've found it works just fine. My help desk software has worked out well for me; I have a department for each language $7 Secrets is produced in, so the translator (who is the exclusive seller of the report in that language) can provide the support.

I’m using Maian Support, a free system. I was concerned at first that it was strictly web-based (no filing of tickets or replies by e-mail), but after six months I’ve found it works just fine.

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